Returns & Exchanges

At Footnotes, we want you to love every step you take in our fashion-forward footwear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided through the portal and attach it securely to your package.

• 3.
  Pack and Ship

  Place the unworn shoes in their original designer box and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the return for quality assurance, your refund will be processed to your original payment method within 5-7 business days.